Terms and conditions



All prices are retail prices and are stated in PLN or EUR. All prices include VAT.


We accept payments PayU, PayLane or traditional bank transfer. Every kind of payment system allows customers to make payments online safely, comfortably and profitably, either through your credit/debit cards.


All our products are ready to ship. We ship your order in maximum 2 days from receiving the payment.

All orders are shipped with DHL or Poczta Polska (Polish Post). Delivery times are estimated depending on the carrier and destination postal code.

If you are interested in more than one item, please contact us before adding them to your cart. Combined shipping is always cheaper.


If you are unsatisfied with your order you can return it and receive a full refund. Items can be returned within 14 days of receiving them. The item must be returned in the condition it was received.

This rule doesn’t apply to custom-made products.

If you want to return your item please print and fill the following RETURN FORM and add it with the goods you want to return and send it to our office address at:


Tamka 34

00-255 Warszawa

NIP: 1182099529

+48 604 511 010

The buyer is responsible for returned shipping cost. Your refund will be credited shortly after we have received your returned item. If all parts of our return policy are fulfilled, you will be refunded the same amount as soon as possible but no later than in 14 days.



5Solutions sp. z o.o.

Literacka 11A/16

01-864 Warszawa

NIP: 1182099529

+48 604 511 010

If you have any question about our products feel free to contact us on: pawel@skinissimo.com

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